Shipping & Delivery
At Fit With Intelligence, we aim to make every delivery reliable, straightforward, and easy to track.
Once your order has been placed, you will receive an order confirmation by email. Your order will then be prepared for shipment as quickly as possible.
As soon as your package has been dispatched, you will receive a shipping confirmation with Track & Trace, allowing you to follow your order from dispatch to delivery.
Shipping costs & estimated delivery
| Destination | Shipping | Free shipping | Estimated delivery |
|---|---|---|---|
| The Netherlands | €6.95 | On orders of €55 or more | 1 to 2 business days |
| Belgium | €9.95 | Not available | 3 to 5 business days |
| Germany | €9.95 | Not available | 3 to 5 business days |
| Luxembourg | €9.95 | Not available | 3 to 5 business days |
| United Kingdom | €19.95 | Not available | 5 to 8 business days |
| United States | €24.95 | Not available | 5 to 8 business days |
| Canada | €24.95 | Not available | 5 to 8 business days |
Free shipping is available exclusively for deliveries within the Netherlands on orders of €55 or more. Shipping charges apply to all international orders, regardless of order value.
For markets using another currency, the equivalent shipping rate may be displayed in your local checkout currency.
Delivery times are estimates and start from the moment your order has been dispatched.
Where we ship
Fit With Intelligence currently ships to:
The Netherlands
Belgium
Germany
Luxembourg
United Kingdom
United States
Canada
We may expand our shipping destinations in the future.
Order processing
Orders are normally processed within 1 business day.
Once your order has been dispatched, you will automatically receive a shipping confirmation by email containing your tracking information.
Orders are processed and shipped on:
Monday to Friday
Excluding public holidays
Orders placed during the weekend or on a public holiday will be processed from the next business day.
Track your order
All orders are shipped with Track & Trace.
Once your package is on its way, you will receive a tracking link by email so you can follow the progress of your delivery.
Please allow some time for your tracking information to become active after receiving your shipping confirmation.
International deliveries
Orders shipped outside the European Union, including deliveries to the United Kingdom, United States, and Canada, may be subject to customs processing.
Customs clearance can occasionally extend the estimated delivery time. These delays are outside the control of Fit With Intelligence and are not included in our standard delivery estimates.
Depending on the destination, local customs authorities may also apply import duties, taxes, or additional charges. Where applicable, these charges are the responsibility of the recipient.
Promotional periods
During high demand periods, such as Black Friday, seasonal promotions, sales, or major collection launches, processing times may be slightly longer than usual.
We always aim to prepare and dispatch your order as quickly as possible.
Delayed delivery
Has your order not arrived within the estimated delivery window?
Please first check the latest status through your Track & Trace link.
If your tracking information has not been updated for several business days or your package appears to be delayed, please contact us so we can look into it for you.
Email
fwiwebshop@gmail.com
Damaged package?
If your package arrives damaged, please contact us within 5 business days of delivery.
Email
fwiwebshop@gmail.com
Please include:
Your order number
A short description of the issue
Clear photos of the package and any visible damage
This allows us to review the situation and assist you as quickly as possible.
Questions about your order?
Do you have a question about shipping, delivery, or the status of your order?
Contact us at:
fwiwebshop@gmail.com
Our team is happy to help and aims to respond within 24 hours on business days.